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Minelab 4500 recall Don't delay

#1 User is offline   Montana Icon

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Posted 02 August 2008 - 08:32 PM

If you have recieved a recall notice from Minelab concerning your gpx4500 don't put off sending it in for the repairs. You may not even realize it isn't working properly. It slowly dawned on me that mine was missing targets I should have been getting. It's a long story but believe me , you have to send it back no matter if it sounds like it's working properly or not. If it's one with the bad parts it isn't performing to it's full potential.----Bob
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#2 User is offline   FlakMagnet Icon

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Posted 03 August 2008 - 09:53 AM

Hi Bob,

Thanks for the reminder. I am sure you are right about this problem.
I have been so busy with civilian life I forgot to get it in the mail.
I'll do that when I get back next week.

Hope you had a good birthday...you're about four years behind me
so I don't want to hear any complaining about how hard it is... tongue.gif

Seriously,

Happy Birthday and continued success at what you love.


Flak
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#3 User is offline   Rob Allison Icon

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Posted 03 August 2008 - 07:22 PM

Hey Bob,

How do you know your unit is missing targets? Did you see the targets on the ground and then the unit wouldn't detect them? Just curious as my GPX-4500 seems to be working great still and my serial number is under 00040. I took a couple of GPX-4500 customers out today and we worked an old patch at Rich Hill. I found a bunch of small targets at depth with my unit, but none of them were gold.

Maybe I should send mine in to make sure I'm not missing something.

On another note, used the dual external speaker system today. I'm very impressed, so I ordered about three more! biggrin.gif

Take care,

Rob Allison
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#4 User is offline   Montana Icon

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Posted 03 August 2008 - 08:28 PM

Rob. Remember that day we were down at Mayer with Chris? I kept getting weird signals from my test nugget while in enhanced timings. That progressed until I could get no signal from my test nugget in enhanced timings and a six gram nugget would bring no response with some of my coils . Switching to normal timings everything was fine. Then the problem started cropping up in special extra with some of my coils but not all of them. Now I have only one coil that I can use with confidence. Minelab is sending me the stuff for sending it back and hopefully it will come monday. If I hadn't been switching coils regularly I might have missed the fact that it affected some coils but not others. I have no idea why this is happening but something is definately wrong. I suspected all was not right from day one but couldn't put my finger on exactly why I felt that way. Kinny sent his back and told me that it's like an entirely different machine now. His was noisy and not very sensitive. The problems are gone now. Even with mine not working right I've found quite a bit of gold, but I know it will be much better when it gets back. Minelab is being very responsible in letting us know that there is a serious problem. Now I know that I should have sent it in sooner.----Bob
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#5 User is offline   Lunk Icon

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Posted 03 August 2008 - 09:07 PM

Hey Montana, smile.gif

The serial number of my GPX is included in the recall, but I haven't got a recall notice from Minelab yet; should I send it in anyway? I've noticed loss of sensitivity with different coils as well.

- Lunk -

P.S. I talked with Minelab this morning and they said to go ahead and send it in; I've got your old 4000 for a back-up in the meantime.
- Lunk -

ALL FOR GOLD AND GOLD FOR ALL
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#6 User is offline   Don71 Icon

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Posted 04 August 2008 - 10:32 AM

Hello Bob,

What did the weird signal from your test nugget sound like in Enhanced?

Thanks,
Don
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#7 User is offline   Rob Allison Icon

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Posted 04 August 2008 - 11:28 AM

Hey Montana,

I will probably send my in soon since I got my backup GPX-4000 tuned up from Minelab. However, I've had two customers that purchased GPX-4500's that claim after the fix their units are not as sensitive! sad.gif I'm just going off what they stated, but of them are pretty successful prospectors, so I figure they know the units and would know if the unit was better/worse after the fix.

Talk with you later,

Rob Allison
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#8 User is offline   Montana Icon

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Posted 04 August 2008 - 08:09 PM

Don 71. It was making a very distorted confused signal. Changing nuggets gave the same distorted signal . That progressed rapidly to no response whatsoever on one or 2 gram nuggets . now even a 5 gram nugget gets no response in enhance. Funny thing is that it's only with my larger coils. The minelab 8" mono is the only coil that still works in enhance and it seems iffy. ---Bob

Rob. Mine has gotten so bad that while running a mono coil It's just like switching it to cancel when I switch to enhance.----Bob
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#9 User is offline   KinnyP Icon

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Posted 05 August 2008 - 09:13 AM

Hi guy’s,

I have one outing under my belt with my repaired 4500. Before sending it in it was unstable compared to my old 4000. I don’t pretend to know what magic Minelab put on my detector, but I can make it as quiet as I want now. My 1/10 gram test nugget is loud and clear again. I have been trying to rid myself of the skunk for 3 weeks and did so in the first 20 minutes with the repaired 4500. I dug 2 nuggets out of the same hole. Yahoo!! Kinny
Attached File  20080804_0001_1_1.JPG (99.76K)
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#10 User is offline   Mike Furness Icon

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Posted 05 August 2008 - 10:24 AM

Two-fers are good. May you have many more. smile.gif

Mike
Work is only a diversion of time after I get bored with detecting for gold nuggets, hunting whitetails, fishing fresh and salt water, tying flies, biking, hiking, kayaking, orienteering, ice fishing, treasure hunting with my detector, beach hunting with my detector!
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#11 User is offline   Purplehays Icon

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Posted 06 August 2008 - 10:38 AM

Whats the best phone number to call Minelab, to check on my machine? Thanks, Chris
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#12 User is offline   Lunk Icon

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Posted 06 August 2008 - 12:35 PM

Hey Purplehays,

Minelab's Las Vegas number is: 1-702-891-8809. I sent my control box in today; we'll see if it was defective or not...

- Lunk -
- Lunk -

ALL FOR GOLD AND GOLD FOR ALL
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#13 User is offline   Montana Icon

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Posted 06 August 2008 - 08:21 PM

After a misdirected shipping tag from Minelab finally arrived I sent mine off today. I even sent one of my coils along with it so they could check it out after repairs are done. Now I'll be waiting at the door for the UPS guy for a week. I know what the 4500 is capable of and am excited about having it right. After 5 flawless Minelabs which never had a single problem this was kind of a bummer. ----Bob
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#14 User is offline   Montana Icon

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Posted 15 August 2008 - 05:15 PM

Well , Rob I sent mine in with some problems and it came back with much worse problems. Now when I turn my setting knob nothing happens . I wasn't too upset when I realized my detector wasn't working right originally. Shit happens. Now I'm furious , especially when I told them what was wrong with it and it came back with all the same problems plus more problems. It was somewhat usable before I sent it in , and now it's useless.-----Bob
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#15 User is offline   Rob Allison Icon

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Posted 15 August 2008 - 05:48 PM

Hey Bob,

I've heard of some coming back and working awesome (quiet, stable and sensitive as hell), while others are having problems with various timings. I've heard some are having trouble after the fix with the Special/Extra timings being very "unsensitive or desensitized" to small gold nuggets.

I'm a bit scared to send mine in .... ph34r.gif

Hope you get it resolved ASAP with Minelab USA.

Keep us updated.

Rob Allison
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#16 User is offline   Montana Icon

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Posted 15 August 2008 - 08:47 PM

Rob. Maybe the technology is so advanced that they've gone way over a technicians head as far as figuring out what's wrong. They really botched mine. I got it back too late on Friday to call Minelab, but the Phone line will be buzzing to Vegas monday morning.----Bob
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#17 User is offline   FlakMagnet Icon

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Posted 15 August 2008 - 11:55 PM

ooohh s%*t
and here I tried to 'do the right thing' for once in my life
and sent it in on Monday.

Hope I can keep my fingers crossed long enough
til it comes back...

Sorry to hear about yours Bob.
Of any of us that have a 4500, you are the last one
who deserves to have one come back not working.
Hope it gets fixed to your satisfaction,
and soon...

All the best,


Flak
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#18 User is offline   Mike C... Icon

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Posted 16 August 2008 - 07:26 AM

When you open the box you let the magic smoke-(Jinn) out and then its never the same ohmy.gif-good luck wink.gif -Mike C... ph34r.gif
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